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Terms of Service

Effective Date: October 20, 2025

Welcome to Ito.ai. These Terms of Service ("Terms") govern your access to and use of the Ito.ai website, applications, and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Eligibility

You must be at least 13 years old (or 16 if outside the United States) to use the Services. By using the Services, you represent that you meet this requirement and that you agree to comply with all applicable laws.

2. User Accounts

To access certain features, you may need to create an account using Auth0 for authentication. You agree to provide accurate information and to keep your account secure. You are responsible for all activities under your account. Ito.ai is not liable for any loss arising from unauthorized use.

3. Use of Services

The Services allow you to interact with AI-powered features, including voice processing and dictation. We use third-party providers such as PostgreSQL for data storage, Amplitude for analytics, and Groq for server processing. Your use must be for personal, non-commercial purposes unless otherwise authorized. You agree not to:

  • Violate any laws or third-party rights.
  • Upload harmful content or use the Services for illegal activities.

4. User Content

Any content you submit (e.g., voice inputs, text) is your "User Content." You grant Ito.ai a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your User Content to provide and improve the Services. You represent that you have rights to your User Content and that it does not infringe others' rights.

5. Intellectual Property

Ito.ai owns all rights to the Services, including software, designs, and trademarks. You may not copy, modify, or distribute any part of the Services without permission.

6. Privacy

Your privacy is important. Please review our Privacy Policy, which explains how we collect, use, and share your information, including through third-party services like Amplitude for analytics.

7. Disclaimers

The Services are provided "as is" without warranties of any kind. Ito.ai does not guarantee accuracy, reliability, or availability. We are not responsible for third-party services or content.

8. Limitation of Liability

To the fullest extent permitted by law, Ito.ai shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services. Our total liability shall not exceed the amount you paid us in the past 12 months.

9. Termination

We may suspend or terminate your access at any time for any reason, including breach of these Terms. Upon termination, your right to use the Services ends.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any disputes shall be resolved in the courts of San Francisco, California.

11. Changes to Terms

We may update these Terms at any time. Continued use after changes constitutes acceptance. We will notify you of material changes via the Services or email.

12. Contact Us

For questions, contact us at support@ito.ai.

These Terms constitute the entire agreement between you and Ito.ai.